Email is Great but Reviews are Better Email is Great but Reviews are Better It is always pleasing when people take the
time and trouble to write to us to complement us on our guides.
The updates you send us from your adventures are an invaluable part of our
research for new editions of books and maps. We all like compliments and
positive advice. But, when you come to choosing a book or map for your
adventures your best way of selecting a guide is to talk to someone who has
used one.
If you don't know someone who has used one of our
Walk! guidebooks or Tour & Trail Maps then where do we go for advice - usually
it is Amazon Reader Reviews or other online reviews.
Its great that you tell us how much
you like our books and maps, so we would like to encourage you to post your
experiences as reviews on websites.
Of course if you have a problem with one of our titles then talk to us at ask
(dot) discovery@ntlworld.com -
replace the (dot) by a . for the correct email address.
Last week
we had a complaint from David H about our ‘gpx waypoint downloads’. After a
couple of emails David phoned David H to try and sort out the problem. What he
wanted was a list of waypoints, but that is difficult to do with gps files
unless you have some gps software. David than re-engineered our downloadable
waypoint files so that now you download a zip file that contains the waypoints
in both gpx format (great for using with gps software) and txt format which open
in any text editor as a waypoint list for clients who prefer to load waypoints
manually.
If David H’s criticism had appeared as a review we might have dismissed it as
technophobe but by talking to us we have a new system that benefits everybody.
See the results at our waypoints download page:-
http://www.dwgwalking.co.uk/gpxDownloads.htm
We would like to encourage you to post Reader Reviews of our books and maps on websites so we are following the lead of Sunflower Books by offering you one of our digital products - book, map or Adventure Package - for each review that you post. To see how this works click here Free Book and Map Offer for the details in a two page pdf including a list of the digital titles you can select from.
Here is a link to one of our latest 'trade' reviews in the Lanzarote Information website - See the Lanzarote Information website to see what the residents think of this new map
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